Purchases are shipped from our warehouse in Ottapalam, Palakkad by reputed courier agencies. Please allow following number of days from receipt of your order.
For India orders – All domestic orders are processed within 1 business day. You can expect delivery of the order within 3-7 business day. For locations which are in the interiors or in difficult coverage area, this may take between 10-12 working days
Ibis Industries is not responsible for damage after delivery.
For any complaints with regards to your order please contact Customer Care within 7 business days of your order delivery for resolution.
Shipping and handling rates may vary based on product, packaging, size, volume, type and other considerations. The shipping and handling charges are given at the time of check out and consumers will know about this before making payments
Shipping Charges
For India Orders: We ship products throughout India and all orders of Rs 500 and above qualify for free domestic shipping. However, there is a flat shipping charge of Rs. 50 if your total order value is less Rs. 500.
Returns and Refunds
At Famstore, we strive to give you the very best shopping experience possible. However, considering that opened or damaged products cannot be reused, we cannot accept exchange or return of opened or used products once sold or delivered.
Changethu Sai Cosmetics is not responsible for any damage caused after delivery.
In case of any problem or quality issue with the product, we exchange the product. All you need to do is give us a call or email us within 24 hours of delivery.
You can reach us on +91 9066 89 9066 (available on WhatsApp & Calls) where our Customer Care will be happy to help you.
- care@famstore.in (for shipment related queries)
- care@famstore.in (for product related & other queries)
Shipping charges incurred on Free Trials are non refundable
All products once purchased are non-refundable. In general, an item maybe eligible for return within 7 days from the date of Product Delivery if it fulfils any of the following conditions:
- Sold in a physically damaged condition.
- Has missing parts or accessories